Introduction

In a national technical event activity, the standardization of quality procedures is essential to ensure uniform, fast, and reliable execution at all sites.

1. What is process standardization?

Process standardization refers to "the establishment of consistent and uniform procedures for carrying out specific organizational tasks". 

Applied to events, it involves defining checklists, SOPs (Standard Operating Procedures), and templates for each phase (installation, operation, dismantling). 

2. Why standardize in the technical event context?

• Each site may have its own conditions (infrastructure, weather, audience), but quality must remain constant.

• A standardized procedure reduces the risk of error, speeds up operations, and facilitates the integration of new technicians.

• It allows for capitalizing on field experience and applying it to all projects through a quality framework.

3. Methodology for establishing standardized processes

Step A: Inventory and mapping of processes

Identify all key steps (preparation, installation, operation, closure) and their subprocesses.

Step B: Writing SOPs and checklists

Formulate clear procedures, such as “walk-through 3 weeks before the event,” “rehearsal at least 2 hours prior.” 

Step C: Training and dissemination

Train all stakeholders on using the SOPs, via modules, pre-event briefings.

Step D: Monitoring, control, continuous improvement

Define indicators (variance rates, number of incidents, installation time). Apply a PDCA cycle (Plan-Do-Check-Act).

4. Operational impacts for your organization

• Reduction in installation time, decrease in technical incidents.

• Better reliability for the client: consistent quality from one site to another.

• Faster skill development for technicians as procedures are explicit.

• Foundation for industrializing the offer (rehearsal, multi-site scaling) with controlled costs.

5. Specific good practices to follow

• Adapt the SOPs to each type of event without falling into excess: standardization ≠ rigidity.

• Regularly update processes by integrating feedback from the field.

• Ensure traceability (who followed which procedure, with what result).

• Harmonize tools (templates, digital checklists, apps) to facilitate use.

Conclusion

The standardization of quality procedures constitutes a strong lever to transform the diversity of sites and stakeholders into a homogeneous and efficient network. For an entity like yours, it allows transitioning from a artisanal mode to an industrial, scalable, and reliable mode.